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Delivery Information
Please allow extra time during this busy period to receive your order.
Standard delivery - €3.95: FREE on all orders over €59 or FREE for Level 1 & 2 Loyalty Members on all orders. Please allow 2-14 working days to receive your order, delivery lead times vary by country.
Express delivery - €9.95: Express shipping is currently not available.
Large gift box FREE on all orders over €175, select at checkout.
To find out more, visit our help page.
Please find here more information on our Loyalty Programme.Returns Information
We will accept returns on unused or gently used items for a full refund within 30 days of purchase.
For all bundle purchases, individual components may not be returned separately.
You will be notified by email once your returns have been received and processed.
Read our full returns policy.
Customer Care
To speak to a member of Team Tilbury about your order, call (+44) 01202 629527 (Monday-Friday, 9am-6pm)
To find out more, visit our help page.